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Support

Whether you're new to Redtail or a long-time user, our Support Team is dedicated to ensuring you have the assistance you need, when you need it.

Need Help? Open a Ticket

Call Us

800-206-5030, ext. 3
Monday–Friday: 7 a.m.–7 p.m. CT

Email Us

Send your questions to support@redtailtechnology.com. A support ticket will be created and one of our team members will get back to you as quickly as possible.

Knowledge Base

Access our comprehensive Knowledge Base for step-by-step guides, tutorials, and best practices.

96.7%

Customer Satisfaction

90%

Live Call Rate
Here for You

Ready to Help —
Any Way We Can

At Redtail, we understand the value of your time and will make every effort to help you make the most of it. We are committed to providing you with the support, knowledge and tools you need to effectively use Redtail as the core solution for your client management needs.

From the moment Support Team members join the Redtail crew, we instill in them how much we value delivering an amazing customer experience and provide them with the resources they need to deliver that experience themselves.

Our purpose is, first and foremost, to provide you with the answers you need when questions arise in regard to Redtail solutions. That said, we love to go above and beyond, whether that means pointing out available features of which you may not be aware, alerting you to best practice pieces that may assist you in your goals, or discussing potential integrations that may help you accomplish business needs that CRM does not address.

In short, Redtail Support is here for you and our phone and email support is always free to subscribers.

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Training Opportunities

Become a Power User

Redtail offers a variety of training resources to suit different learning styles and schedules. From live webinars to on-demand tutorials, you have access to comprehensive materials to deepen your understanding of Redtail.

Redtail University, Webinars, Live Help, 
and More.