This Product Addendum governs your use of the Redtail IMAGING product. The Terms are hereby incorporated by reference. Redtail Imaging provides Users with the option to manage and archive documents from any location on any device that you have access to the internet (the “IMAGING Product”). The IMAGING Product saves records in accordance with requirements under Rule 17a-4 under the Exchange Act, whether the broker-dealer has elected the WORM alternative or the audit-trail alternative. For broker-dealers who use the WORM alternative, the electronic storage media provided as part of the IMAGING Product preserves the documents and files you provide in a non-rewriteable, non-erasable format. Similarly, if a broker-dealer has elected to use the audit trail alternative to record preservation, the IMAGING Product will maintain and preserve electronic records in a manner that permits the recreation of an original record if it is modified or deleted. Finally, for broker-dealers that continue to elect to use a third party who has access to and the ability to download information from the broker’s or dealer’s electronic storage media to an acceptable medium, we are available to serve as such third party and to file the appropriate undertakings with regulatory authorities with respect to such records.
Provision of IMAGING Product.
The IMAGING Product shall include up to 200GB per User of secure storage. Additional fees of $20/month per 200GB of excess storage shall apply to excess storage utilized by Customer’s Users.
Depending on factors such as your equipment, internet connection and Redtail’s efforts to maintain the performance and integrity of its Service, you may occasionally experience delays in uploading or syncing content on IMAGING Product.
Tracking and Analysis.
We may track and analyze your use of the IMAGING Product for the purpose of helping Us improve both the IMAGING Product and your experience in using the IMAGING Product. We may disclose such data about Your use of the IMAGING Product (“Usage Statistics”) to third parties for the purpose of assisting Us in such tracking and analysis, or as required by law; We will not disclose such Usage Statistics to third parties for any other purpose. Except when required by law, in disclosing Usage Statistics to a third party, We will make such Usage Statistics anonymous so as to not disclose your identity to such third party.